Last updated: 3 July 2026
This policy explains what personal information Deux-Rives Appliance Repair collects, how we use it, and the choices you have.
When you book a repair or contact us, we collect the details you provide — such as your name, phone number, email, service address, and a description of the appliance issue.
We may also keep records of the services we performed for you, including dates and outcomes.
We use your information to schedule and perform repairs, to contact you about your appointment, to provide quotes and invoices, and to honour warranty claims.
We may contact you about your service history where it is relevant to a repair. We do not sell your personal information.
We share information only as needed to deliver our services — for example, with a parts supplier to source a component — or where required by law. Any partners are expected to protect your information.
We keep your information only as long as necessary to provide our services, meet warranty obligations, and comply with legal and accounting requirements.
You may request access to the personal information we hold about you, ask us to correct it, or request its deletion where we are not required to keep it. Contact us using the details below.
For any privacy question or request, call (450) 328-9403