Privacy Policy

Last updated: 3 July 2026

This policy explains what personal information Deux-Rives Appliance Repair collects, how we use it, and the choices you have.

Information we collect

When you book a repair or contact us, we collect the details you provide — such as your name, phone number, email, service address, and a description of the appliance issue.

We may also keep records of the services we performed for you, including dates and outcomes.

How we use your information

We use your information to schedule and perform repairs, to contact you about your appointment, to provide quotes and invoices, and to honour warranty claims.

We may contact you about your service history where it is relevant to a repair. We do not sell your personal information.

Sharing

We share information only as needed to deliver our services — for example, with a parts supplier to source a component — or where required by law. Any partners are expected to protect your information.

Retention

We keep your information only as long as necessary to provide our services, meet warranty obligations, and comply with legal and accounting requirements.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or request its deletion where we are not required to keep it. Contact us using the details below.

Contact

For any privacy question or request, call (450) 328-9403